The Online Community: A New Paradigm


Notes:

What is a “point of presence” in the online community?
Online is faceless.
Social skills are gone.

Challenges:
Computer programmer are not online for communication skills.
Askers need help; have to instill a level of trust between the person that has the answer and the one that needs the answer.

4 key points:

  • Longevity–Site has a point of presence. Community has a pulse, heartbeat…
  • Shared Value–share knowledge that makes a difference (single most important thing that offers a solution)
  • Community Management–empower community to run community; individuals look after their OWN best interest. Community creates own Terms of Use…Moderators help with values, encouragement, police.
  • Trust–all experts began as “asker”. 
Challenges of being online:
Person on the other end is a stranger
Difference in growing a community and creating a social site. 
People will feel that they belong to community.
Points are a enticement for helpers.
Leverage POWER of community–shared knowledge and expertise.
Reflection:

It was interesting to think about my “point of presence” online. I
have experienced many different online personalities and know that like the
person that has good timing in conversation or insists on using his hands to communicate,
some people have an online presence that just leaves you shaking your head,
either because they are exceptionally witty, or exceptionally wordy.
For the online learner, all of Mr. Wills’ points are relevant and
important. Online learners begin as strangers. As educators, our goal should be
to move the learning platform from one of separation (of time and place) to one
of connection. What I believe is important in learning is participation. When
we create opportunities for learners to feel safe and vital to the course
community, we allow them to participate; to share the expertise they bring to
the ‘classroom’. If this is done well, all learners become both experts and ‘askers’
and they will exchange ideas, reflect, hypothesize and ‘grow’ collectively and
individually in their fields of study. 

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